Treasure Cove Casino sign up: where to start

Two Different Sign-Ups, One Casino

One thing that often throws new visitors off at the start: Treasure Cove Casino actually runs with two separate sign-up processes that have nothing to do with each other. One registration opens the door to online play through PlayNow. The other is the Encore rewards card you pick up in person when you visit the Prince George casino.

They do not overlap and they do not replace each other. If you want to play online and also collect points when you walk into the property, you go through both sign-ups one after the other.

It is worth keeping in mind right away that Treasure Cove is a regulated casino in Prince George, British Columbia. Anything digital that connects to it runs on BCLC’s PlayNow platform. There is no individual Treasure Cove casino app hiding somewhere. If you are in BC and want to play from your phone or laptop, PlayNow is the platform that handles casino games, lotteries, and sports betting together.

Getting Started Online Through PlayNow

For anyone focused on playing online rather than visiting the building first, everything starts on the PlayNow site. Registration is not done on the Treasure Cove homepage, so trying to sign up there only leads you back to BCLC sooner or later.

In practice, the process is quite straightforward once you know the path.

1. Open the PlayNow website on your computer or phone.
2. On the front page, click the “Register” or “Sign Up” button.
3. Enter an email and choose a password you will not forget next week.
4. Add your legal first and last name, your date of birth, plus your residential address in BC.
5. Type in your phone number and complete the identity prompts that appear.
6. Send the form. Then open your email inbox and look for the verification message.
7. Hit the confirmation link in that email so the account becomes active.
8. Sign in and move to the casino tab or section to begin playing.

Once you are fully registered and logged in, the PlayNow lobby gives you access to online slots, live dealer tables, bingo rooms and the other casino products BCLC offers to BC players. If you have your details handy, the whole thing typically takes around ten minutes.

A small practical note that saves time later: use an email inbox that you actually open every few days. Verification links, basic notices and promotional messages all land there. If those get lost or ignored at the beginning, it often creates delays when you try to reset something down the road.

Encore Rewards: The In-Person Side

If you are heading to the building at 2003 Highway 97 South in Prince George, you can walk in and start playing without any membership at all. Entry is open to adults who meet provincial requirements. Still, if you see yourself dropping by more than once, it makes sense to stop at Guest Services and enroll in Encore.

Encore is BCLC’s loyalty program that covers the casino network across British Columbia. At Treasure Cove, that little plastic card quietly records your slot play and table game sessions, turning them into points. In turn, those points can feed into hot-seat draws, prize giveaways and tier-based offers that regular visitors treat as part of their routine.

The in-person sign-up flow at Guest Services usually looks like this:

1. Go to the Guest Services counter inside the casino.
2. Tell the staff you would like to join the Encore rewards program.
3. Present a piece of valid government-issued photo identification.
4. Provide your basic contact details to the staff member.
5. Take your new Encore card and tap or insert it at a slot machine or table to activate it before playing.

After that, the card does its thing in the background every time you use it. Staff at the desk can run through the current Encore promotions, explain how draws work that day, and point you at anything time-limited going on. If you want to clear something up before making the drive, you can phone 1-866-561-2421 or reach Guest Services at [email protected].

Bingo sits slightly off to the side from both of these. If you mainly care about bingo rather than slots or blackjack online, you go straight to the Order Bingo Online page on Treasure Cove’s official site. That page takes care of booking remote bingo sessions, and it works separately from any PlayNow registration you might have.

Funding Your PlayNow Account

After the PlayNow profile is set up and confirmed, the next step before any real-money play is adding a balance in Canadian dollars. The platform supports a few regular payment methods that BC players tend to use repeatedly.

Interac e-Transfer is often the go-to method. You sign in to PlayNow, open the cashier or deposit area, choose Interac from the list of options and complete the prompts to send money from your online banking. For most banks, funds hit the account quite fast, although exact timing always depends a bit on the institution you use.

Visa and Mastercard deposits work too. You type in the card number, expiry date and security code in the cashier, pick an amount, then confirm the payment. Some credit card issuers automatically treat gambling transactions in a stricter way, so when a card payment does not go through, that is usually the first angle to check with your bank.

WebCash vouchers are the cash-based alternative. You buy one at a participating retail store in BC, get a printed PIN at the till, then enter that PIN code into the cashier section on PlayNow to load money onto your balance. This is useful for anyone who wants to keep direct bank accounts and cards separate from gambling deposits.

Bonuses and What to Expect

Promotional offers show up on both the online side and the in-person side, although they take slightly different forms.

For the PlayNow casino section, BCLC sometimes runs deposit-match promotions. One example that has been mentioned before is a C$20 deposit that gives C$20 in extra casino credit for slots, with a 30x wagering requirement attached to that bonus amount. The exact numbers and conditions are not fixed and will shift over time, so it always makes sense to check the promo details on the PlayNow site before you actually deposit.

Inside the physical casino, Encore members can be included in hot-seat draws and various giveaways that link to how and when you use your card. These are tied to your play during a given window of time. The only reliable way to know what is active during your visit is to ask at Guest Services or call ahead. Offers rotate, and turning up expecting a specific event you saw weeks ago online often leads to disappointment.

Hours and Contact Information

Treasure Cove Casino & Bingo operates daily from 9 AM through to 2 AM, with the single exception of Christmas Day when the property is closed. It sits at a major intersection where Highway 97 South meets Highway 16 in Prince George, so it connects easily to road traffic from across northern BC.

For poker table reservations there is a direct phone line at 250-614-9127. General questions about the property, games or services can go through the toll-free number 1-866-561-2421 or the local number 250-564-7079. Email communication uses [email protected], and the official website at treasurecovecasino.com lists current details on available games, bingo timetables and guest facilities.

Treasure Cove is also included in the CasinosBC directory that BCLC maintains, and TREASURE COVE CASINO INC appears in the City of Prince George business registry. Those two listings confirm it operates as a regulated venue under provincial oversight, both for the on-site casino and in its connection to PlayNow.